Quantrics Enterprises, Inc. is a subsidiary of Nordia (Canada's largest provider of customer service solutions), providing captive services in IT Development, technical and customer call center, and shared services support for Canada's leading telecommunications provider. More than just being the best-in-the-world Customer Service Champion, Quantrics is a leading Digital Services and IT/Software Solutions Provider. Fueled by our people's passion, we innovate and put forth technological advancements for a future-ready world. With us, you get to grow your professional career, work with our award-winning IT Dev Team, and gain fulfillment from contributing to the global digital landscape.
Our Story
Established in Canada in January 2016 and opened doors in Taytay, Rizal as a captive offshore business process outsourcing (BPO) contact center in August 2016, we expanded our business model to include IT development and shared services in 2017. Quantrics has quickly established itself as an employer of choice in the Philippines and celebrated the opening of a second location in Naga in January 2018 and our third location in San Mateo in February 2019.
We started with our core service focused on Customer Call Center Operations. We help Bell Media operate the country’s top media brands and is a leading investor in Canadian content creation. Over the years, we have expanded to include Bell's shared services support, and have diversified to I.T. and Software Development, such as mobile app and web development, and blueprint programming.
On our third year, we were already tagged as one of the Philippines’ Top Employers rated by Glassdoor. On our fifth and sixth years, Quantrics was recognized as a 2021 and 2022 Wellness Company of the Year – Circle of Excellence by Asia CEO Awards. We also bagged the Best Company of the Year Outside NCR award from the International ICT Awards 2022 and in the same year, our Naga site was awarded Best Practice Award in Emergency Preparedness Program by the DOLE 12th Gawad Kaligtasan at Kalusugan. This 2023, Quantrics ranked 36th out of 300 companies in the Best Employers 2023 list by Philippine Daily Inquirer in partnership with Statista.
We believe in the power of the individual to create a better future. Our people, the Qmunity, are our most important asset. We focus on creating a great customer experience and promoting a culture of constant growth, a sense of family, and working together to improve our lives and those in our local communities.
JOIN US TODAY! Enjoy an industry-competitive salary plus amazing incentives! Grow your professional career with our training programs that set you up for success and explore opportunities with our Learning & Development programs to help you become a leader in no time!