A boutique BPO service provider based in Iloilo City, Philippines.
Founded in 2012 with a goal of providing world-class BPO training to aspiring call center professionals. Since then, iXL has evolved in providing customer service skills training, English proficiency seminars, near-hire call center training, to a successful boutique BPO service provider to US based companies.
Our goal is to reach more off-shore and serve local markets to be able to showcase the iXL Advantage – better and personalized customer experience at reduced costs.
iXL Solutions Philippines understands how advances
in technology can increase your customers
expectations around service.
Since 2012, iXL has been adapting with proven
technology and business practices. As technology
continues to initiate changes in the way of doing
business, iXL continues to adapt, maintain an
ongoing expertise in the latest technologies –
supporting them, integrating them, and helping other
companies manage technology and their customers.
iXL specializes in providing primarily outbound
and inbound outsourced customer management
solutions and services with emphasis on technical
support and customer service.
Our service solutions are tailored and designed to fit
clients’ needs. Customized solutions allow extensive
savings and increased revenue.
Our clients can choose from a variety of services
through the following channels - voice, email or Web
Support.