HUMAN RESOURCE DEVELOPMENT ASSISTANT

MAIN OBJECTIVES AND DUTIES

• Receives pre-employment requirements from new hires.
• Ensures employee submission of complete requirements before the first pay.
• Updates the list of requirements to ensure that the requirements submitted are properly documented
• Sends out a list of employees who have not completed their requirements to Compensation and Benefits.

• Updates the biometrics system based on the changes made on the agent’s supervisor.

• Monitors daily headcount of the center.
• Grays out the attendance template base on the forecasted termination log from Employee Relation Department.
• Macro’s Generate Report from the attendance template
• Finalizes the report and send it to Operation Manager, HD Manager, Workforce and Reporting.

• Generates daily accumulative hours of Touch Commerce agents.
• Generates billing report from Biometric System.
• Transfers the log-in and log-out on Standard Template.