🎯 What You’ll Be Doing:
🌟 Deliver exceptional customer service via voice and non-voice platforms (calls and chats)
💻 Navigate multiple systems and tools to assist customers with speed and accuracy
📞 Receive inbound and make outbound calls when needed and tailor-fit solutions to customer needs
💬 Respond to inquiries about pricing, products, and services in a clear, helpful manner
🚀 Recommend, upsell, and cross-sell cutting-edge communication products
🔧 Follow standard procedures to solve issues thoroughly and efficiently
❤️ Build strong customer relationships with empathy and professionalism
💸 Handle payment negotiations and collections with care and respect
🔁 Perform both voice and non-voice support tasks as part of a dynamic, blended role
💥 Perks That Set Us Apart:
💰 Earn up to Php 19000 - Php 22000 + Quarterly Salary Increase!*
🏠 Hybrid/Work-from-Home options (performance-based after probation)
❤️ HMO with 1 FREE dependent
🌴 10 Vacation Leaves + 10 Sick Leaves (convert unused SLs to cash!)
🛡️ Life and Accident Insurance from Day 1
👓 Optical, Medicine, and Mental Health Reimbursement
🤰 6 Months Paid Maternity Leave + Cash Assistance
👨👧 15 Days Paid Paternity Leave