Position title:
Customer Care Specialist
Vacancy (1)
Job Description:
• Respond professionally, accurately and in a timely manner to customer contacts (primarily inbound calls and may also encompass outbound calls, email, etc.)
• Achieve individual performance objectives and standards that help meet departmental objectives and organizational service level agreements
Qualification (Education, Experience, Professional License, Skills Certification, Specialized Training):
• Excellent interpersonal, listening, written and verbal communication skills
• Ability to work collaboratively in a team environment
Applications may be sent to:
Name of Company HR: CLARENCE MAE DE ASIS
Email address: clar.deasis@tenerity.com
Company Name:
Tenerity Philippines Corp
Complete address:
c/o 12th Floor, W Fifth Avenue Building, 32nd Street corner 5th Avenue Bonifacio Global City Taguig City 1634
Nature of business: a domestic corporation primarily to engage in, operate, conduct and maintain the business of providing information technology outsourcing services and business process outsourcing services and support solutions including, but not limited to, inbound calls, back office quality monitoring (non-voice agent monitoring and evaluation), back office training development (non-voice training documentation development or knowledge management development), back office work force management (real time agent monitoring), back office reporting (reporting and data analytics), back office internal help desk - internal IT help desk support and back office IT development and other similar services, and to provide support to all aspects of the business of affiliates and related companies and operations, without engaging as an internet service provider
Name of foreign national intending to apply for the position
Name: Leandro Miguel Laurin
Address: Cavite City
Nationality: Argentinian
Intended period of employment: two (2) year/s