Customer Care Specialist
Vacancies (7)
Job Description:
Respond professionally, accurately and in a timely manner to customer contacts(primarily inbound calls and may also encompass outbound calls, email, etc.) Achieve individual performance objectives and standards that help meet departmental objectives and organizational service level agreements.
Qualification (Education, Experience, Professional License, Skills Certification, Specialized Training):
Excellent interpersonal, listening, written, and verbal communication skills, ability to work collaboratively in a team environment
Fluent in oral and written communication in both English and French languages.
Company Name:
Tenerity Philippines Corp.
Complete address:
12th Floor, W Fifth Avenue Building, 32nd Street corner 5th Avenue Bonifacio Global City Taguig City 1634
Nature of business: a domestic corporation primarily to engage in, operate, conduct and maintain the business of providing information technology outsourcing services and business process outsourcing services and support solutions including, but not limited to, inbound calls, back office quality monitoring (non-voice agent monitoring and evaluation), back office training development (non-voice training documentation development or knowledge management development), back office work force management (real time agent monitoring), back office reporting (reporting and data analytics), back office internal help desk - internal IT help desk support and back office IT development and other similar services, and to provide support to all aspects of the business of affiliates and related companies and operations, without engaging as an internet service provider.
Name of foreign national intending to apply for the position:
Name: Falonne Possiee Didiangue
Address: Taguig City
Nationality: Cameroonian
Intended period of employment: Two (2) Years
Name: Patricia Maleya Mbuyi
Address: Taguig City
Nationality: Congolese
Intended period of employment: Two (2) Years
Name: Adjoua Ange Marie Laure N’dri
Address: Pasig City
Nationality: Ivorian
Intended period of employment: Two (2) Years
Name: Pamela Taka Kouomi
Address: Muntinlupa City
Nationality: Cameroonian
Intended period of employment: Two (2) Years
Name: Soon-Mi Ndamuso Mopete
Address: Taguig City
Nationality: Conglolese
Intended period of employment: Two (2) Years
Name: Eline Celine Frida Mayi
Address: Pasig City
Nationality: Cameroonian
Intended period of employment: Two (2) Years
Name: Adjo Marceline Aka
Address: Cavite
Nationality: Ivorian
Intended period of employment: Two (2) Years
Tenerity Philippines Corp. hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, ManilaTenerity Philippines Corp. hereby declares that the above-named foreign national is able, willing, and qualified to perform the services and job description for this position. The company has the intention to employ the said foreign national and apply for an Alien Employment Permit with the Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, Manila
Any Filipino jobseeker who is competent, able and willing to perform the services for which the foreign national is intended to be hired for, may file an objection at Department of Labor and Employment - National Capital Region located at 967 Maligaya Street, Malate, Manila after this publication
Please inform Department of Labor and Employment – NCR, if you have any information on criminal offenses committed by the foreign national