CUSTOMER SERVICE ASSISTANT

Salary not specified

AUTOTALIA PHILIPPINES ENTERPRISES, INC
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CITY OF SAN JUAN, NCR, SECOND DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Posted on 9 June 2025
Job Summary:
We are looking for a detail-oriented and tech-savvy CRM Assistant to support customer relationship management operations. The ideal candidate will assist in maintaining CRM databases, analyzing customer data, and optimizing engagement strategies.

Key Responsibilities:
  • Maintain and update customer records in the CRM system.
  • Assist in CRM research for business development initiatives.
  • Compile mailing lists for publications and internal newsletters.
  • Provide training and guidance on CRM usage to team members.
  • Generate reports and dashboards to track customer interactions.
  • Support marketing campaigns by segmenting customer data.
  • Ensure CRM practices comply with data protection laws and best practices.
  • Resolve CRM-related issues in coordination with IT support.

Qualifications/Requirements

Qualifications & Skills:

  • Bachelor's degree in Business, Marketing, IT, or a related field.
  • Experience in CRM software (e.g., Salesforce, HubSpot, Zoho).
  • Strong analytical and problem-solving skills.
  • Excellent communication and organizational abilities.
  • Ability to work in a fast-paced environment and manage multiple tasks.

Work location

CITY OF SAN JUAN, NCR, SECOND DISTRICT

Remarks

No additional remarks

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About the company

AUTOITALIA PHILIPPINES ENTERPRISES (APE) INC., a proud member of the Autohub Group of Companies, is the distributor of the Piaggio Commercial Vehicles in the Philippines.With its four focus segments – mobile business, transport, cargo and government, Autoitalia aims to change the light commercial...

Industry

WHOLESALE AND RETAIL TRADE; TRANSPORT, STORAGE AND COMMUNICATION

Employment size

10 - 99 (Small)

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