A Care Customer Service Representative aids and support to customers, addressing their inquiries, resolving issues, and ensuring a positive customer experience for various products or services.
What you’ll be doing:
- Navigate computer systems to track calls, gather information and effectively resolve customer issues or queries.
- Enhance customer relationships and contribute to building customer loyalty.
- Review and document customer accounts to fully understand the customer’s situation prior to making outbound calls when necessary.
- Sell, cross sell, and upsell the best communication products and services in the market.
What we’re looking for:
- At least 18 years old and above
- Ability to work in shifting schedule
- Willing to work in Naga, CamSur
- At least Senior HS or HS Grad (old curriculum)
- Advance computer knowledge and a great multi-tasker
- Must have NBI Clearance prior to Job Offer
- Excellent interpersonal skills
A Glimpse of what awaits you:
- Salary Php 16,800 to 20,230 Base pay + 2,200 allowance + Performance Incentives + Quarterly Salary Increase*
- Hybrid or Work from Home (performance-based arrangements are made after probationary period)
- HMO with 1 FREE Dependent
- 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash)
- Life and Accident Insurance – Day 1
- Optical, Medicine, and Mental Health Reimbursement
- 6 Months Paid Maternity Leave with Cash Assistance
- Competitive Paid Paternity Leave
You may also walk in to apply!
*Weekend/Holiday operations are subject to change without prior notice.
*Check our Social Media pages for updates.
Site located at: 3F Robinsons Cybergate Roxas Ave. Cor Almeda Highway Naga City, Camarines Sur 4400.
Mondays–Fridays from 10am-5pm.
Take your journey to the next level!
Tip: Don't forget your Valid ID & Resume
TARA NA SA Q!
*Terms and Conditions apply