CUSTOMER SERVICE ASSISTANT

Salary not specified

MANDAUE CITY, CEBU
COLLEGE GRADUATE
Permanent

Job Description

About us

To date, Prince has rebranded to become PRINCE HYPERMART and is known to be a one–stop shop known for its wide variety of affordable Grocery/Supermarket, General Merchandise, and Department Stores items with various added services for customers in town. Thriving on a strong commitment to serving the Filipino market, Prince continues to offer affordable prices for the quality merchandise they sell in any city, town, or municipality they are in. As the Prince Retail Group of companies continues to grow and expand, it upholds the empowerment of its total workforce through a strong adherence to its values and commitment to render the best and most personalized customer service while being a household name for quality affordable merchandise to the communities they serve. As one of the fastest-growing retailers in the country, Prince Hypermart continues to widen its reach to every Filipino in every town to achieve its ultimate mission of serving the underserved.

Qualifications & experience
  • Bachelor’s degree in Marketing, Business Administration or any other related courses.
  • Minimum of six (6) months to one (1) year experience.
Tasks & responsibilities

  • Customer Retention: Helps the Supervisor in developing innovative End Consumer Marketing strategies to drive engagement, increase store headcount, and increase customer basket, and frequency, among other marketing metrics
  • Customer Retention: Helps the Supervisor in developing innovative End Consumer Marketing strategies to drive engagement, increase store headcount, and increase customer basket, and frequency, among other marketing metrics.
  • Loyalty Program: Recruitment and Retention of End Consumers: Boost recruitment and retention of end consumer segment through promotions and campaigns to increase sales performance.
  • Store Operations Support: Timely, Accurate, and Excellent Execution of Marketing Efforts with the right communication and understanding of stores. Works with the supervisor for all end consumer-identified channels.
  • Branding, social media, and Vendor Collaboration: Coordinate with Merchandising, Media Agencies (if any), Vendors, External partners, and Internal Marketing teams to collaborate on marketing programs to increase end-consumer engagement on time.
  • Maintains and adheres to Prince branding from internal and external brand management, corporate to store operations brand management as well as social media management among others.
Benefits
  • Competitive Salary and benefit package
  • HMO coverage upon regularization
  • Life and Health Insurance upon onboard
  • Annual Leave credits with paid time off during holidays, bereavement, emergency, or health-related cases
  • Store discounts for all employees if you purchase in our chain of stores nationwide.

Qualifications/Requirements

  • Bachelor's Degree (any).
  • 0 to 6 months experience.

Work location

MANDAUE CITY, CEBU

Remarks

Customer Acquisition & Engagement Sr. Associate
About the company

VISIONThe Prince Retail Group of Companies’ vision is OTOP – ONE TOWN, ONE PRINCE.We serve the base of the pyramid of the Philippine market, which comprises of more than 85% of the population. These underserved communities are the Filipinos who need our products and se...

Industry

WHOLESALE AND RETAIL TRADE

Employment size

200 and over (Large)

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