CUSTOMER RELATIONS OFFICER

₱18,000.00

INTERNATIONAL AIRLINE SERVICES ASIA, INC.
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CITY OF MAKATI, NCR, FOURTH DISTRICT
2ND YEAR COLLEGE LEVEL
Permanent

Job Description

Posted on 22 April 2024
As a Customer Service Agent (Customer Care Agent), you will be responsible for assisting the European/American passengers of Air France/ KLM Royal Dutch Airline in relation to their airline ticket/concerns. As for the schedule, you will have a shifting schedule (AM, PM, and graveyard shifts) and holiday duties as well.

Qualifications/Requirements

  • Candidate who have at least two (2) years undergraduate studies are welcome to apply.
  • Required skill(s): airline reservation system experience (Amadeus and Sabre), Excellent English Communication Skills (at least B2 level of Proficiency both written and verbal), BPO experience, Call Center Operations, Customer-oriented
  • Required language(s): English
  • Must be willing to work on a shifting schedule and on-site: Makati City

+ Night shift differential rate in operations (10pm to 6am) of 30% of hourly rate/hour

+ Meal and Transportation allowance (10pm-6am) of 200php/day

With HMO, Travel, and Gym Benefits.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

No additional remarks

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About the company

International Airlines Services Asia Inc ( IASA Inc.), is a branch of International Airlines Services Limited (IASL) a London based company. IAS is a subsidiary of KLM Royal Dutch Airlines. IAS was set up in 1994 to initially service airline trade clients specializing in the marine and o...

Industry

TRANSPORT, STORAGE AND COMMUNICATION

Employment size

200 and over (Large)

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