The Claims Processor evaluates insurance claims. The nature of the work involves investigating claims on properties, such as damages on automobiles, buildings, and individuals. The Claims Processor is also responsible for reviewing and processing necessary documents.
Job Duties and Responsibilities:
- Assess and encode claims into the company system.
- Review claim documents and ensure that submitted documents are up-to-date.
- Gather relevant information about the claim, such as visiting the accident location, inspecting the damages, and interviewing witnesses or key people.
- Negotiate accepted claims with clients.
- Prepare Letter of Authority (LOA) and facilitate request for payment.
- Accommodate claim inquiries and feedback.