Join our Transcom Family as a Customer Support Representative(CSR)/Technical Support Representative(TSR)
The main task is to offer a full range of customer & technical support to assigned Employer Clients, by phone, fax, or mail/email. The full range of customer service includes handling incoming calls and outgoing calls (incl. sales calls). The offered technical support and customer service should be of the highest quality - accurate, polite, and competent.
Work duties can as well include data input to Clients’ programs and other back-office tasks. The tasks should be made on the first opportunity, precisely, without mistakes.
Additional responsibilities may be added as the needs of the business change and expand.