The Food Park Manager is responsible for the efficient day to day operations of a number of tenants in the area by managing and controlling the operations of the entire Food Park, managing personnel conduct and schedules, and ensuring that all records are updated and transparent.
DUTIES AND RESPONSIBILITIES
• Manage, oversee and control the operations of the entire Food Park in the areas of daily operations, sales, tenant and customer relations, as well as coordinate with different Functional Heads including Marketing, Leasing, and other support groups in order to enhance the contribution of Food Park Operations.
• Monitors the rent, bills, and CUSA (Common Usage Service Area)
• Responsible for the area maintenance and repair
• Implementation of food park rules and regulations
• Reviews contracts and checks payments ensuring compliance
• Observes good customer service and manage customer complaints
• Special Projects in Marketing
• Delivers all updates, status concerns, and coordinates requests with proper documentation
• Personnel Management
• Evaluate the performance of her staff in a timely manner
• Receive personnel documents, policies and issuance and communicate these to staff as necessary
• Ensure that stores open and close according to required and prescribed operating hours
• Customer Service
• Check the cleanliness of store premises as well as instruments and machines needed in store operations
• Report breakages and / or maintenance issues with carts / premises to Operations for proper action