Job description
Responsible for corrective and preventive maintenance of Automated Teller Machine (ATM) and/or any related activities. Provides on-site support including repair, maintenance, and parts replacement services.
Duties and Responsibilities:
Repairs device and/or parts
Installs and/or replace parts
Loads and/or upgrade software
Troubleshoots onsite and provides root cause analysis to customer/s
Does preventive maintenance
Trains/guides bank staff and officers for First Line Maintenance
Maintains/follows the Service Level Agreement as defined in the Customer’s Contract
Handles customer complaints professionally
Coordinates with immediate supervisor for any concerns/issues that may arise during corrective/preventive maintenance activities
Job Types: Full-time, Permanent, Fresh graduate
Benefits:
Company events
Health insurance
Opportunities for promotion
Paid training
Schedule:
8 hour shift
Supplemental pay types:
13th month salary
Overtime pay