Responsible for corrective and preventive maintenance of Automated Teller Machine (ATM) and/or any related activities. Provides on-site support including repair, maintenance, and parts replacement services.
Duties and Responsibilities:
Repairs device and/or parts.
Installs and/or replace parts.
Loads and/or upgrade software.
Troubleshoots onsite and provides root cause analysis to customer/s
Does preventive maintenance
Trains/guides bank staff and officers for First Line Maintenance
Maintains/follows the Service Level Agreement as defined in the Customer’s Contract
Handles customer complaints professionally
Coordinates with immediate supervisor for any concerns/issues that may arise during corrective/preventive maintenance activities.
Benefits:
- Company events
- Health insurance
- Opportunities for promotion
- Paid training
Schedule:
- 8-hour shift
- Supplemental pay types
- 13th month salary
- Overtime pay.