iOPEX is a new generation business services provider offering optimized IT Management & Technical Support services. Enterprises world over have taken advantage of available tools - such as location, labor & process arbitrage – for opex reduction. However, the pressure for further modification without any sacrifice in performance standards has only increased. iOPEX has developed and continues to invest in innovative delivery models to achieve what appear to be conflicting goals – sustainable cost recovery & enhanced customer experience.
iOPEX has integrated three key elements for success – strategic design of service delivery, seamless implementation of the recommended model and operational discipline in continuous delivery. We call it the CIO model. We are neither technology consultants nor system integrators. We are process innovators focused on extracting the best out of the investments our clients have already made.
Founded in 2009 and was established in the Philippines in December 2011 at the heart of Bonifacio Global City, iOPEX Technologies Philippines, Inc. is a Business Process Outsourcing company that specializes in Premium Technical Support, Technical Sales and Customer Service.