Join our TEAM while working at the comfort of your home!
*Must be willing to work on-site in Batangas City after the pandemic
☑️ Assist in the training process
☑️ Ensuring that every agent is well prepared for their calls
☑️ Support agents after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration
☑️ Ensuring agents understand and comply with all call center objectives, performance standards, and policies
☑️ Identifying operational issues and suggesting possible improvements
☑️ Proven experience as call center supervisor or similar supervisory position
☑️ Experience in customer service
☑️ Proficient in English
☑️ Exceptional verbal and written communication skills
☑️ Tech savvy with knowledge of telephone equipment and relevant computer programs
???? Hardware: Laptop/Desktop
???? Headset: an A4tech or Jabra computer headset with noise-cancelling feature
???? Connectivity: Minimum of 10 Mbps
???? Software: Microsoft Office & PDF reader, Anydesk, Gdrive, Skype
So, why join us?
|| Full Time and Long Term Employment
|| Basic Salary + Government Mandated Benefits
|| Internet allowance, Bonuses and other incentives
|| Salary will be based on: Skills, Attitude, Performance, Attendance
|| US and Canadian clients
|| Shift: Graveyard Monday to Friday
|| Training: less than a month
WE LOOK FORWARD TO MEETING YOU!
1-4 Years Experienced Employee
Sales - Telesales/Telemarketing
Linkserve Solutions is a Philippines based company providing outsourcing services. Established in 2009, we specialize in Business Development, Outbound Telemarketing and Inbound Customer Support, and Business Process Outsourcing. Our current clientele mostly includes businesses in North America and we are also currently expanding our services to Australia and in the UK.