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Job Description


Responsible for planning and implementing the maintenance program of the company facilities. This position is created to ensure the safe, efficient, and quality operations of all the facilities that contribute to overall guest satisfaction and smooth internal operations.

Maintenance Planning and Supervision

Overseeing the planning and supervision of the department in order to ensure that the team is able to deliver functional facilities

• Plan the facilities maintenance program

• Submit weekly/monthly reports on maintenance, electric consumption, and water consumption

• Supervise maintenance personnel

• Coordinate with contractors for their maintenance services

• Ensure proper operation and good efficiency of equipment

• Request spare parts and other consumable item needed for maintenance operation

• Plan and implement the Energy Conservation program

• Establish processes and procedures of maintenance engineering

Troubleshooting and Repair

Performing actual maintenance work on equipment, fixtures, and facilities • Repair pump motors, blower motors, and other electro-mechanical systems

• Fix minor plumbing, electrical, and carpentry fixtures

Government and Safety Compliance

Performing support functions during emergency situations and complying with requirements set by the government and other regulatory bodies • Perform the role of Pollution Control Officer as required by DENR-EMB

• Submission of required Self Monitoring Report (SMR) to EMB

• Guide the Bureau of Fire Protection representatives in case of fire

• Rescue guests trapped in the elevator

• Monitor fire detection and alarm system

Customer Service

Interacting with clients, addressing concerns, and maintaining a good relationship with them

• Deal with guests in a professional and friendly manner

• Resolve engineering-related concerns pertaining to guest room and public area experience

People Handling

Involves interviewing, training, developing, motivating, and disciplining direct reports

• Interview applicants to fill in job vacancies

• Ensure staff has the required competencies to perform their jobs through orientation and training

• Assess the performance of staff and motivate them to pursue their individual development plans

• Discipline erring employees and reward high performers


1. Candidate must have a minimum of one year Maintenance and Engineering work experience, pref. in a hotel setting.
2. With average skill in written and spoken English and Visayan and Tagalog dialects.
3. College level and has taken trade skills training via Tesda or other related trade schools on Vocational/Technical courses like electrical, or carpentry or plumbing.
4. Ability to work well without supervision, demonstrates initiative, and successfully balances technical & guest services.
5. Working knowledge of principles and processes for providing customer satisfaction and meeting quality standards of the Hotel Maintenance & Engineering services.
6. Working knowledge of relevant equipment, policies, procedures, and preventive maintenance strategies to promote effective safety and security operations for the protection of people, data, property, and institutions.
7. Working knowledge in standard practices, techniques, tools and equipment, materials, specifications, quality control, and cost control related to maintenance and engineering work.

Work location



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About the company

SMART + DESIGN HOTEL IN THE HEART OF CEBU We are a Filipino lifestyle accommodation passionate about pampering the modern global traveler with smart + design hotel features at an amazing value, bringing out extraordinary joy in every stay.



Employment size

10 - 99 (Small)

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