TITLE OF THE POSITION: Japanese Language Specialist (KEIGO USER)
• Translate manuals and instructions written in Japanese language to English for Filipino Employees reference and training.
• Guide And Assist Japanese Clients in during interview and onboarding of Filipino applicants.
• Teach Japanese language to Filipino Administrative employees of the company from zero to at least basic or N5 level.
• Translate technical documents and Manuals form Japanese to English for Filipino employee’s reference.
• Coordinates with Japan based counterparts and acts as a bridge between Japanese clients and Filipino employees for smooth and transparent communication to avoid misunderstanding.
• Conduct Applicant spoken and written Japanese language assessment to determine KEIGO proficiency. Ensure that applicants can write Japanese characters by providing exams to evaluate the written proficiency of the applicant.
• Assess written Japanese examination of applicants to determine the equivalent JLPT level or CEFR language framework level for client company’s reference.
• Monitor and respond to Japanese written inquiry via email and chat and translate it to Filipino Admin Staff.
• Provide Customer service to Japanese Clients who speak Zero English and ensure great customer care to Japan based partners and Japanese customers.
• Attend meetings with Japanese Partners and Visitors from Japan and discuss business expansion of Japan based partners in the Philippines.