TRAINING SPECIALIST

Salary not specified

IMUS, CAVITE
Educ level not specified
Job type not specified

Job Description

  • Responsible for managing all aspects of the Training and Nesting phases, ensuring that new team members are thoroughly prepared before transitioning to live operations.
  • Develops and delivers refresher training sessions tailored to address recurring challenges, frequent errors, and the latest project updates to continuously improve performance.
  • Ensures that all agents receive timely updates and training related to daily errors, promoting continuous learning and accuracy across the team. 
  • Compiles and distributes daily training performance reports to track progress and identify areas for improvement.
    • Provides active floor support by responding to questions from associates, offering real-time guidance and clarification as needed.

      Qualifications/Requirements

      • At least 1-2 years relevant or management working experience
      • Responsible for team performance coaching, building, and controlling staff turnover.
      • Must be willing to work in our office located at Imus, Cavite 
      • Amenable to work on a shifting schedule
        • High School Graduate or Bachelor’s degree
          • High sensitivity to reporting and planning for unexpected situations.
            • Communicate effectively with management.

              Work location

              IMUS, CAVITE

              Remarks

              Send your updated CV/Resume to Rec.CVCH@appen.com with subject line – Full Name – DPA Application (Example: Juan Dela Cruz – Project Trainer Application) 
              About the company

              Appen is the global leader in data for the AI Lifecycle. With more than 25 years of experience in data sourcing, data annotation, and model evaluation, we enable organizations to launch the world’s most innovative artificial intelligence systems.

              Industry

              TRANSPORT, STORAGE AND COMMUNICATION

              Employment size

              200 and over (Large)

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