• Effectively sells life assurance products through outbound calls
• Uses appropriate interpersonal styles and communication methods to gain acceptance of our products from prospects
• Accurately identify needs by asking effective questions and listening attentively
• Matches product benefits accordingly and demonstrate how the product will satisfy customers need
• Able to secure commitment from customer to complete the purchase and payment processes
• Handles objections and overcomes them with ease
• Resolves all incoming queries effectively and efficiently thus ensuring customer satisfaction
• Provides assistance to customer requests and ensures retention of existing customers
• Ensures that quality of calls and quantity of sales target is achieved
• Ensures that all campaign leads provided for the day are maximized and utilized
• Performs overtime on weekdays or/and weekends as needed by management in order to meet the needs of the business or individual targets