TECHNICAL SUPPORT STAFF

Salary not specified

AB LEISURE EXPONENTS INC
Apply now
CITY OF MANDALUYONG, NCR, SECOND DISTRICT
HIGH SCHOOL GRADUATE
Permanent

Job Description

Posted on 8 July 2025

POSITION TITLE: MANDARIN TECHNICAL SUPPORT (1 VACANCY)

*Provide technical support via phone, email, and chat in both Mandarin and English
*Troubleshoot and resolve software, hardware, and network issues
*Guide customers through step-by-step solutions
*Escalate complex problems to higher-level technical teams when needed
*Document customer interactions and solutions in the support system
*Ensure customer satisfaction through clear communication and timely follow-up
*Stay up to date with product updates, system changes, and technical documentation
*Collaborate with internal teams to improve product usability and customer experience

Qualifications/Requirements

*Fluency in Mandarin and English (written and verbal) is mandatory
*Strong problem-solving skills and attention to detail
*Knowledge of operating systems and basic networking concepts
*Excellent interpersonal and communication skills
*Ability to manage multiple tasks and work in a fast-paced environment

Work location

CITY OF MANDALUYONG, NCR, SECOND DISTRICT

Remarks

NAME: YANG, YINLONG
ADDRESS: THE LERATO TOWER 7232 MALUGAY STREET BEL-AIR MAKATU CITY
NATIONALITY: CHINESE
INTENDED PERIOD OF EMPLOYMENT: TWO (2) YEARS

Apply now
About the company

AB Leisure Exponent, Inc. (ABLE) is the pioneer in professional bingo gaming in the Philippines and a 100% subsidiary of the Company. It is also popularly known as Bingo Bonanza Corporation. ABLE is the operator and licensee of Philippine Amusement and Gaming Corporation (PAGCOR) for bingo games. T...

Industry

WHOLESALE AND RETAIL TRADE

Employment size

200 and over (Large)

View company profile

Share job

Back to jobs