Position Title: Multilingual Service Desk Member - Swedish Job Description:
Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the satisfaction of the customer.
Contact:
CGI (Philippines) Inc.
Global IT and Business Consulting Firm
2F One World Square Building, Mckinley Hill, Brgy. Pinagsama, Taguig City
connect2cgi.ph@cgi.com