Position Title: Multilingual Service Desk Member - German
Job Description:
Must be fluent in German and in English language
• Resolve issues utilizing excellent customer service skills, problem solving skills, technical thinking/reasoning skills, and a high level of individual judgment to ensure outcomes of customer satisfaction.
• Receive and respond to user inquiries and requests via telephone, email, case tracking system professionally and with speed, accuracy and proficiency.
• To work in partnership with local management, colleagues and clients at all levels to ensure requests are resolved to the satisfaction of the customer.
Contact:
CGI (Philippines), Inc.
2F One World Square Building, Mckinley Hill, Brgy. Pinagsama, Taguig City
connect2cgi.ph@cgi.com