TECHNICAL AUDIT ANALYST (GOV)

Salary not specified

CITY OF MAKATI, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Contractual

Job Description

Senior Technical Analyst 

Will be actively engaged in evaluating and implementing new support processes and tools to help meet SaaS customer support requirements and provide first class support to both the cloud and on-prem customers.

The applicant will also work directly with customers to capture and understand their issues and detail the progress of product solutions in the service request system.

Team members will be active in defining and shaping technology and processes to improve the support delivery capabilities in the SaaS space. They will also have an excellent opportunity to learn and use technologies such as SR automation and other proactive initiatives to meet the needs of the support team’s goal to provide best of class support.

Qualifications/Requirements

* Bachelor’s degree preferably in Computer Science or Information Systems, or equivalent experience.
• Rich experience in decoding and analyzing code snippets written in Java, JSP, OJET.
• Experience working on OFSAA Products (Sanctions on-prem and SaaS, Compliance Studio), either in
Development, QA, Support or Implementation projects.
• Experience with deploying, configuring, and troubleshooting web applications on Tomcat, WebSphere
and WebLogic.
• Experience with Database backup and restoration activities (Oracle).
• Understanding of application-to-application communication interfaces utilizing web services architecture
using XML, SOAP, and WSDL.
• Knowledge of SQL and PLSQL
• Proficient understanding of UNIX, (AIX, SUN, LINUX) operating systems with basic knowledge of Shell
script.
• Familiar with batch processing logic and concepts.
• Ability to troubleshoot and resolve complex application and technical problems.
• Ability to multi-task and work on many client issues at once.
• Ability to grasp new and/or unfamiliar technologies quickly.
• Understanding of Virtualization Technologies. Applications may be sent to:
• Understanding of Cloud services. Raghavendra Raju
• Excellent verbal and written communication skills in English.

Work location

CITY OF MAKATI, NCR, FOURTH DISTRICT

Remarks

Applications may be sent to:
Name: Raghavendra Raju
Email: p.raju@oracle.com

Name of foreign national intending to apply for the position:
Name: Srikanth Rachoori
Address: Makati City, Metro Manila
Nationality: Indian
Intended period of employment: Two (2) years

Company/ Employer
Oracle Philippines Corporation
Level 5-9 Tower 2 Ayala North Exchange,
6796 Ayala Ave. Cor Salcedo & Amorsolo
Sts., San Lorenzo, Makati City
Nature of business:
Information Technology



About the company

Oracle is the world’s leading provider of business software. But you probably already knew that. With a presence in over 175 countries, we are one of the biggest technology companies on the planet. What you might not know is that we are leading a cloud revolution.

Industry

FINANCIAL INTERMEDIATION; ELECTRICITY, GAS AND WATER SUPPLY

Employment size

200 and over (Large)

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