Knowledge and Skills:• Proficient in written and verbal communication in the English and Estonian language.
• Keen attention to detail.
• Proficient computer and technical skills.
• Solid analytical and problem solving skills.
• Good process mapping ability.
• Proactive, service minded and able to multi-task.
• Good interpersonal skills (empathy, verbal dexterity, etc.)
Behavior:
• Customer Orientation
• Customer Responsiveness
• High Impact Communication
• Clear Communication