SUPERVISING INSURANCE/RISK OFFICER (GOV)

Salary not specified

TAGUIG CITY, NCR, FOURTH DISTRICT
COLLEGE GRADUATE
Job type not specified

Job Description

The Risk Operations Manager oversees and optimizes the operational aspects of collection, verification, and management services (MS) to ensure efficiency, compliance, and performance.

Key Responsibilities:

  • Handling Collection/Verification/MS Teams from operational side
  • Responsibility for overall performance of Collection/Verification/MS (Early and Late collection stages, verification, MS)
  • Collection and implementation of the best local practices
  • Guiding Collection Managment team
  • Analysis of efficiency of all operational processes in Collection and development of suggestions for their optimization
  • Capacity, Budget & Resources planning for Collection/Verification/MS
  • Interact with IT and Reporting as a "single window" from the side of Collection Department for resolution incidents, building new processes and operational reporting
  • Designing and implementation an effective training lifecycle across the Collection/Verification
  • Interaction with International and local collection agencies
  • Introduction of the most effective motivational systems
  • Control over the cost of recovery
  • Identification and minimization of operational risks

Qualifications/Requirements

  • Proven experience (10+ years) in risk management, collections, or financial operations, preferably in the fintech, banking, or financial services sector.
  • Strong understanding of collection and verification processes, operational risk management, and regulatory compliance.
  • Experience with data analysis and operational process optimization, with the ability to derive insights and drive efficiency improvements. Proficiency in data analysis tools and strong skills in SQL or similar technologies are a plus.
  • Experience in leading and managing teams, defining operational strategies, and executing process improvements to enhance collection performance.
  • Excellent leadership, communication, and stakeholder management skills, with the ability to engage and influence teams at all levels.
  • Advanced English proficiency for effective collaboration with internal teams, external agencies, and international partners.
  • Ability to work effectively in a fast-paced, high-pressure environment, managing budgets, resources, and IT-related operational enhancements within an Agile framework.

Work location

TAGUIG CITY, NCR, FOURTH DISTRICT

Remarks

Job Title/Position: Risk Operations Manager 
About the company

Skyro is a fast-growing fintech company that builds fair and accessible digital financial products.

Industry

FINANCIAL INTERMEDIATION

Employment size

200 and over (Large)

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