ROLE PURPOSE:
Our Store Supervisor assists the Store Manager in overseeing the day-to-day operations focusing on selling, cashiering, vault and back-office management. The Store Supervisor is also responsible for the implementation of compliance to ROS (Retail Operating Standards)
This role focuses on
• Assisting the Store Manager in achieving sales target through proper implementation of plans and documentation of all back end related activities
• Performing necessary functions for all digitally enabled services
• Ensuring proper execution of merchandise guidelines, planograms and promo execution
• Implementing and ensuring controls on till management and documentation of all accountabilities and rectification in compliance to ROS
• Monitoring of store’s controllable expenses and recommends cost efficiency measures to increase productivity & profitability
• Sustaining team engagement and performance thru coaching, counseling, motivating and disciplining employees
• Building network as liaison to Branch and Mall partners for better communication and coordination needed to support the business.
• Liaising the company to government agencies and offices for permits and licenses renewals