ABOUT US:
Being part of a dynamic organization is one of the secrets of career success. Alfamart is the first and only Super Minimart in the Philippines that is designed to serve the needs of local Filipino neighborhoods & communities. Join the fastest-growing chain as we expand across the Philippines!
Who are we looking for:
As a Store Supervisor, you are expected to oversee daily operations during designated shifts, supervise employees, and ensure that our customers receive outstanding service. Responsibilities include creating a shift schedule, dealing with no-shows, delegating tasks, handling cash, and reporting any issues to the Store Manager or Area Coordinator.
· Create shift schedules for team members
· Distribute all necessary tasks and duties during each shift in a fair and effective manner
· Assess individual team member abilities and aptitudes, and incorporate into shift duties to promote happy employees and effective workflows
· Oversee all team members and ensure all duties and tasks are being performed efficiently and effectively during each shift
· Manage time-off requests and unexpected no-show situations
· Facilitate disciplinary action when necessary
· Maintain a work environment that encourages compliance with safety laws and employment guidelines
· Set performance goals for individual team members, create reward systems and/or contests as needed
· Ensure production goals are met
· Participate in weekly management meetings to discuss goals, progress, and any issues in need of resolution.
· Handling customer issues and employee disputes