Job Title:
Service CrewLocation: Soon-to-open Jollibee Sambat Exit Crossing, Tanauan City, Batangas
Department: Frontline Operations
Reports to: Store Manager / Shift Supervisor
Employment Type: Full-Time / Part-Time
Job Summary:
As a Jollibee Service Crew member, you are the face of our brand. You will provide friendly, fast, and efficient service to customers while maintaining a clean and welcoming environment. This role is perfect for individuals who enjoy working with people and thrive in a team-oriented, fast-paced setting.
Key Responsibilities:
Greet customers warmly and provide prompt and courteous service.
Take customer orders accurately and ensure timely delivery of food and beverages.
Handle cash register operations and process payments correctly.
Maintain cleanliness and organization of the dining area, kitchen, and service counters.
Prepare food and beverage items according to company standards.
Assist in inventory management by reporting stock levels and shortages.
Follow all food safety and hygiene regulations.
Collaborate with team members to ensure smooth and efficient operations.
Handle customer concerns or complaints professionally and escalate when necessary.