-Maintains efficient / effective customer service at all times.
-Gives pleasant/ cheerful smile to customers and greets them accordingly.
-Acknowledges the presence of customers; listens and pays attention to their needs.
-Attends to customer complaints with eagerness and understanding
-Thanks the customer at the end of every transaction.
-Attends and assists the customers in the selection and choice of merchandise style, color or size.
-Directs the customers to the nearest counter for the payment of the merchandise.
-Replenishes stocks on display and ensures availability of stocks in the selling area.
-Arranges display of stocks. Maintains good housekeeping through proper storage, cleanliness and orderliness of the work area to ensure a systematic flow of work and prevent accidents.
-Adheres to the guidelines and policies relative to the store’s campaign on customer service.
-Safeguards merchandise in his/ her area from shoplifting, breakage and damages.
-Assists in the periodic inventory taking of the department and branch as well.
-Maintains orderliness of work area to ensure systematic flow of work; ensures proper storage and cleanliness as a preventive measure against fire or other accidents.
-Cleans and maintains display fixtures and equipment.