JOB DESCRIPTION
The Reservations Associate processes booking requests for airfare, hotel accommodation, tours, cruises, travel insurance, documentation services, transportation services of Key and Non- Key Accounts and new accounts that may be passed on by the Sales Department.
Creates Sales Folder and Transaction Summary; issues international and domestic tickets or coordinates with Ticketing Specialist on the actual preparation of tickets.
Provides on-time needed information by the Sales Department when the latter receives inquiries/prepares proposals from inquiries received through emails or walk-ins. Usual required information are net prices of air tickets and flight availability and routing options.
Handle booking requests as endorsed by the Sales Department for new accounts, and thereafter, continuously handle these accounts booking requests.
Track and record all transactions done and make sure all inquiries are attended to on a timely manner.
Coordinates with client/customer and sales for necessary instructions or changes on the requests.
JOB QUALIFICATIONS
Candidates must possess at least a Bachelor's/College Degree in Tourism, Hospitality or equivalent.
Must have at least 3-4 year(s) of experience in the travel, or tourism industry.
Knowledgeable in Sabre or other reservations system
Can start ASAP
Willing to work in Makati City