A. Member-Centric Research
1. Conduct surveys, focus group discussions, and other research methods to understand the needs and expectations of cooperative members.
2. Analyze cooperative trends, member feedback, and industry benchmarks to recommend relevant solutions.
B. Product and Service Development
1. Design and develop new cooperative products and services to meet member needs, such as savings programs, loans, or livelihood initiatives.
2. Enhance existing products and services to remain competitive and member-focused.
C. Process Improvement and Innovation
1. Evaluate current processes and workflows within the cooperative and recommend enhancements.
2. Develop strategies to improve operational efficiency and member satisfaction.
D. Collaboration and Stakeholder Engagement
1. Partner with cooperative departments, including marketing, finance, and operations, to implement R&D initiatives.
2. Engage with external stakeholders such as regulatory bodies, partner organizations, and research institutions for collaborative projects.