Job details

RECEPTIONIST (GENERAL)

HUNGRY STEAK

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LAPU-LAPU CITY (OPON), CEBU

Educ level not specified

Permanent

Posted on 2 May 2024

The job description of the receptionist entails making sure that customers get the best services obtainable in the restaurant, and this begins from the moment they walk into the restaurant to when they leave.
He/she must be very friendly and professional in his/her approach because he/she makes the first impression customers will have about the restaurant once they step in.
How the receptionist attends to customers and visitors can influence their assessment of the restaurant.
He/she greets customers courteously and professionally, welcomes them to the restaurant, and attends to their inquiries before handing them to a waiter who will take their orders.
The receptionist must ensure that bookings are ready before the arrival of guests to avoid awkward situations of guests coming to meet no tables.
He/she informs dining crews of the number of customers waiting for tables, urging them to hurry up in order not to keep them waiting for long.At the same time, he/she will plead with guests who are yet to get a table to be patient; while being calm when dealing with inpatient guests.
He/she is usually the first person customers go to when they have a problem in the restaurant.
The receptionist’s role therefore entails receiving clients’ complaints and forwarding them to the appropriate staff or department to resolve them.

LAPU-LAPU CITY (OPON), CEBU

No additional remarks

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NH Food Ventures Corp.Cebu Yacht Club, F. Martir Street, Ibo, Lapu-Lapu City, Cebu, Philipipines, 6015

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