A Quality Analyst Service Delivery Manager is responsible for overseeing a team of Quality Analysts and Quality Analyst Team Leads , ensuring that all quality standards are met within a project or organization by setting quality metrics, conducting regular audits, identifying issues, implementing improvements, training team members, and collaborating with cross-functional teams to maintain high quality standards across products or services; key responsibilities include: establishing quality standards, managing team performance, conducting quality audits, identifying improvement areas, resolving quality issues, training team members, and reporting on quality metrics; all while aligning with industry best practices and regulatory requirements.