Medical Operations Specialist - Nurse
ROLE OVERVIEW: We are currently seeking nurses/paramedics looking for a career change to join our growing operations teams. In this role you will staff emergency access telephone lines in our operations centers to respond to client health events and other emergencies, deploy both domestically and internationally in support of medical evacuations, and perform a combination of medical logistics and research work. The logistics are in support of medevac operations that come into the office from our members and the research is done in preparation for future operations (locating and establishing relationships with hospitals, air and ground evacuation providers, etc.). You should be a team player, excellent multi-tasker, have great time management skills and enjoy helping find the right solutions for our members. Please note, this is for shifting schedule on morning and night shift.
RESPONSIBILITIES
- Staff emergency and general access telephone lines in our operations center
- Respond to member health events and member/potential member inquiries via telephone and email;
- Obtain and evaluate all relevant information to handle inquiries
- Enroll, renew and upgrade retail customers, processing credit card and other payment information
- Effectively describe the nature and scope of Global Rescue services
- Manage and coordinate logistics for field rescues from remote locations and patient transfers to/from hospitals (includes air, ground, sea, etc.)
- Follow, maintain and improve protocol, process and quality standards for patient response and transport
- Execute assigned non-operational general office tasks with diligence and precision
Salary range for the role is PHP 40,000 to PHP 50,000