SERVICENOW HR SERVICE DELIVERY PRODUCT OWNER
Your Skills and Abilities (Required Qualifications)
- Bachelor's degree in technology or equivalent
- 5+ years experience in HR Technology or HR Operations with a focus on ServiceNow HRSD
- Demonstrated experience leading HRSD implementations, including configuration and testing
- Experience working in a hybrid ServiceNow operating model where the platform is managed between HR Technology, Shared Services and IT
- Familiarity with ServiceNow’s Unified Data Fabric and native AI capabilities
- Strong background in agile product ownership, with experience defining and managing backlogs
- Excellent communication and stakeholder engagement skills across HR, IT, and leadership teams
- Understanding of low-code/no-code development and governance in enterprise platforms
- Willingness to work on night shift (mid to night shift, flexible working hours to support US time zones)
What Will Give You A Competitive Edge (Preferred Qualifications)
- ServiceNow Certified HRSD Implementer or equivalent implementation experience
- ServiceNow Certified System Administrator (CSA)
- Knowledge of agentic AI systems (e.g., Moveworks) and experience integrating them into enterprise HR ecosystems
- Expertise in Workday HCM configuration or integrations