OPERATIONS SUPERVISOR

₱80,000.00

DC WIDEWEB CONSULTANCY INC
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QUEZON CITY, NCR, SECOND DISTRICT
COLLEGE GRADUATE
Permanent

Job Description

Posted on 2 June 2025
• Monitoring and evaluating agent performance, providing learning or coaching opportunities, and taking corrective action, if necessary.
• Identifies creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes).
• Drives continuous improvement through trend reporting analysis and metrics management
• Offers new ideas and suggestions for improvement.
• Identifies and implements new practices and processes that are “best in field".
• Demonstrates a commitment to customer service; anticipates, meets and exceeds expectations by solving problems quickly and effectively; making customer issues a priority.
• Confers with reporting manager on complex or unusual situations.

Qualifications/Requirements

• Minimum of 3 years of experience in team management.
• Preferably holds a Bachelor’s/College Degree in IT or any field.
• Proven experience in operations management or a similar leadership role, with a strong track record of driving results.
• Strong leadership and communication skills, with the ability to motivate and inspire a team.
• Excellent problem-solving skills and a strategic mindset.
• Ability to thrive in a fast-paced, dynamic environment.
• Strong organizational and time management skills.
• Proficient in creating clear and concise process documentation.

Work location

QUEZON CITY, NCR, SECOND DISTRICT

Remarks

Name of foreign national intending to apply for the position

Name: EZEKWEM FRANKLIN NKEM
Address: UNIT E 8TH FLR MONET TOWER PRESIDIO AT LAKEFRONT BRGY SUCAT MUNTINLUPA CITY
Nationality: NIGERIAN
Intended period of employment: Three (3) years
Name: AILDASANI SURESH
Address: UNIT 37M 37TH FLR ASPIRE TOWER CONDO. E ROD JR AVE. COR CALLE INDUSTRIA ST BRGY BAGUMBAYAN Q.C
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: JATINDER SINGH
Address: UNIT 528 5TH FLR BLDG D SORRENTO OASIS CONDO. C RAYMUNDO AVE BRGY ROSARIO PASIG CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: SONIA
Address: LOT 5 BLK 2 INTERIOR CELICA ST BRGY 175 CAMARIN CALOOCAN CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: ZADWINDER SINGH
Address: UNIT 721 7TH FLR JADE BLDG ROSEWOOD POINTE ACACIA ESTATE BRGY USUSAN TAGUIG CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: TARSEM SINGH
Address: UNIT 3814 38TH FLR ROCES TOWER OF THE BEACON CONDO DON CHINO ROCES AVE COR A ARNAIZ ST BRGY SAN LORENZO MAKATI CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: JASPRIT SINGH
Address: UNIT 7410 4TH FLR BLDG G ONE OASIS ORTIGAS CONDO. C RAYMUNDO AVE BRGY ROSARIO PASIG CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: DOAL TIRATH SINGH
Address: UNIT 1612 16TH FLR TIFANNY MANSION CONDOMINUM NO.21 EISENHOWER ST GREENHILLS SAN JUAN CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: BALWINDER SINGH
Address: UNIT 209 21F LOYOLA HEIGHTS CONDO. E ABAD ST BRGY LOYOLA HEIGHTS DILIMAN Q.C
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: JASWINDER KAUR
Address: UNIT 1404 14TH FLR PARC ROYALE CONDO JADE DRIVE BRGY SAN ANTONIO PASIG CITY
Nationality: INDIAN
Intended period of employment: Three (3) years
Name: LAKHVIR KAUR
Address: UNIT 601 6TH FLR KAMALA BLDG. ROYAL PALM RESIDENCES ACACIA AVE. ACACIA ESTATE BRGY USUSAN TAGUIG CITY
Nationality: INDIAN
Intended period of employment: Three (3) years

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About the company

DC WIDEWEB CONSULTANCY INC., offers comprehensive management services, including acting as managers for various entities, providing expert management and technical advice for enterprises across...

Industry

OTHER COMMUNITY, SOCIAL AND PERSONAL SERVICE ACTIVITIES

Employment size

200 and over (Large)

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