POSITION TITLE: MANDARIN OPERATIONS SPECIALIST
• Manage daily operations for Mandarin-speaking regions, ensuring smooth and efficient processes.
• Work with various departments (sales, marketing, and customer service) to ensure operational tasks are executed effectively.
• Track key performance indicators (KPIs) and operational metrics to ensure targets are being met.
• Adapt operations to fit the cultural and language needs of Mandarin-speaking customers.
• Address and solve any operational problems or challenges that arise in Mandarin-speaking markets.
• Identify and implement process enhancements to increase efficiency and productivity.
• Prepare reports on operational performance and provide recommendations for improvements.