POSITION TITLE: MANDARIN OPERATIONS MANAGER (1 VACANCY)
•Supervise and mentor a team of operations staff, providing guidance and support to enhance performance.
•Conduct regular performance evaluations and facilitate professional development opportunities.
•Oversee daily operations, ensuring processes are efficient and aligned with company objectives.
•Monitor key performance indicators (KPIs) and implement strategies for continuous improvement.
•Work closely with cross-functional teams to coordinate activities and streamline operations.
•Liaise with management to communicate operational challenges and propose solutions.
•Identify areas for process improvement and implement best practices to enhance productivity.
•Develop and maintain operational policies and procedures to ensure compliance and efficiency.
•Prepare regular reports on operational performance and team progress for management review.
•Analyze data to inform decision-making and strategic planning.