OPERATIONS MANAGER

• Understand the business needs and objectives
• Evaluate the supplier’s sales trend as the basis for prioritizing the brands that are worth selling and advertising
• Manages, organizes, and drives the successful completion of team projects.
• Collaborate with clients to determine the goals of team projects and strategize plans to meet those goals
• Oversees agents' workloads and ensures that all assigned tasks are done efficiently and effectively.
• Communicate results/suggestions/solutions to any concerns to other departments and management.
• Develops and implements quality controls and departmental standards to ensure quality standards, organizational expectations and regulatory compliance.
• Ensures the accuracy of the data is met and delivered by the agents promptly.
• Anticipates future demands related to people and technology within your department and implement the best solutions to achieve the teams' needs.
• Conduct weekly coaching sessions for productivity and behavioral improvement.
• Conduct regular evaluations and performance reviews, weekly presentations.

QUALIFICATIONS:

• Graduate of any Business, or IT-related course
• Advanced knowledge of MS Excel formulas, functions, and shortcuts
• At least 1-year experience in a managerial role
• Superior communication and interpersonal skills
• Ability to meet deadlines and manage project delivery
• Excellent report-writing and presentation skills
• Willing to work on graveyard or shifting schedule during peak seasons
• Knowledge of Amazon Seller Central is a plus
• Willing to work full onsite (Cebu City)

CEBU CITY (CAPITAL), CEBU