Job Description:
Oversee the daily operations by ensuring that all personnel are complying with the company's policies, procedures and vision to meet the service commitment to client
Achieve warehouse operations operational objectives by contributing warehouse operations information and recommendations to strategic plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer- service standards; resolving problems; completing audits; identifying trends.
Conduct performance management by evaluating and discussing Key Performance Indicators (KPI) results to operations staff and come up with action plans to improve team performance and meet Clients SLA's
Report timely regarding operation activities such as Inbound, Outbound, Inventory, Productivity, Claim and other operational related reports to superiors
Adhere to all warehousing, government and other legal requirements.
Maintain standards of workplace health and safety requirements are met and take responsibility for the security of the building, equipment and stock.
Oversee the safe receipt, storage, retrieval and timely dispatch of goods.
Manage teams of talents and deal with personnel issues such as the recruitment, training and discipline of staff.
Coordinate with relevant team/department such as Business Development, Implementation, Planning, Finance, HR and IT to support or to be supported towards a goal.
Apply C]T's operational systems such as WMS, TMS and other existing systems into practice