OPERATIONS MANAGER

DUTIES AND RESPONSIBILITIES:

• Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
• Anticipates and tracks operational and tactical risks and providing strategic solutions.
• Manages day to day business of the operations division while balancing the responsibilities of various business lines such as business analysis and risk management.
• Works with sales teams to help set and meet daily, quarterly, and yearly goals.
• Plays a significant role in long-term planning, project status reporting, and implementing change control processes
• Identifies trends and assess opportunities to improve processes and execution.
• Collaborates with other back-office team members to ensure seamless business execution, reinforce positive morale, and uphold company values.
• Participates in and coordinates the design and implementation of data collection and analysis systems
• Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity relative to operations and escalate to appropriate level when required.
• Assesses a variety of situations and provide clarity to team and stakeholders.
• Works closely with management team to ensure all operational, administrative, and compliance functions within the firm are being properly executed in accordance to regulatory-based best practices
• May perform other tasks that maybe assigned from time to time.