POSITION TITLE: MANDARIN NETWORK SUPERVISOR
*Monitoring network performance and troubleshooting issues to ensure maximum uptime and service quality.
*Acting as a bridge between Mandarin-speaking clients, stakeholders, or teams and the local technical staff.
*Managing escalations and resolving network incidents in a timely and professional manner.
*Collaborating with vendors, ISPs, and external partners to optimize network services.
*Ensuring compliance with IT security standards and company policies.
*Reporting on network health, uptime, and improvement initiatives.
*Training, mentoring, and evaluating network team members.
*Supporting project planning and implementation for infrastructure upgrades and expansions.