Internal Name: MEDICAL SERVICES EXPERT
( 1 Vacancy)
Job Description / Key Responsibilities:
- The Medical Services Expert is responsible for day to day training, development and management of a multidisciplinary team of healthcare professionals in the Philippines providing 24/7 support to our international health customers accessing value based healthcare across the globe. The incumbent shall be able to oversee the team of healthcare professionals in the Philippines and collaborate globally.
This role has responsibility for the oversight of operations in the Philippines, to partner with our global Medical Services team, and to train implement global practices and initiatives in the Philippines. In this task the role is supported by a team of Nurses in the Philippines, and across multiple regions. Responsibility will include management and coaching of Nurses in the Philippines and in multiple regions, reporting to Operations Management, and skill development of staff.
Qualifications (Education, Experience, Professional License, Skills Certification, Specialized Training):
- Experience in the Health Insurance Industry is essential
- Clinical experience in hospital or clinic
- Previous experience collaborating with people across remote and flexible locations desirable
- People Management and Capacity Planning experience would be advantageous
- Customer Focused, Results Orientated and Outcome and Quality Driven
- Ability to work effectively within a global team environment
- Experience with stakeholder management
- Ability to work well in a fast paced and busy commercial environment
- Highly motivated & proactive priority management style
- Ability to prioritise own and team workloads
- Strong communication and interpersonal skills
(report writing & presentation skills)
- Excellent leadership qualities & ability to delegate effectively
ALLIANZ PNB LIFE INSURANCE, INC. DOING BUSINESS UNDER THE NAME AND STYLE OF ALLIANZ (Formerly: ALLIANZ PNB LIFE INSURANCE, INC.)
9th Floor, PNB Allied Bank Center, 6754 Ayala Avenue, 1226 Makati City
Email: Charles.madrid@allianz.com
Contact # : 8818-5433
Contact Person : Charles Madrid