Strong and Confident Communicator, Excellent Copywriting Skills, Advanced Level English Skills, Customer Service, Program Knowledge/Awareness, Quality Focus, Problem Solving, Negotiating Skills, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information, Multi-tasking, Organizational skills, Adaptability, Creativity, Good team working skills, Computer Skills (Office Tools: Microsoft Office, Excel, Photoshop, Microsoft Publisher, PowerPoint, etc.)