Responsibilities:
Warehouse Management: Oversee daily operations of the warehouse, including receiving, storing, and shipping products. Ensure efficient organization and layout of the warehouse to optimize space and workflow.
Logistics Coordination: Coordinate logistics activities, including transportation, distribution, and delivery of goods. Work with carriers and third-party logistics providers to ensure timely and cost-effective delivery.
Inventory Control: Manage inventory levels to ensure accuracy and availability. Conduct regular inventory counts and reconcile discrepancies. Implement inventory control procedures and systems.
Team Supervision: Supervise and train warehouse and logistics staff. Assign tasks, monitor performance, and ensure adherence to company policies and safety standards.
Order Processing: Oversee order fulfillment processes, including picking, packing, and shipping. Ensure orders are processed accurately and delivered on time.
Safety and Compliance: Ensure compliance with safety regulations, company policies, and industry standards. Implement and enforce safety procedures and protocols to maintain a safe working environment.
Equipment Management: Oversee the maintenance and operation of warehouse equipment, such as forklifts, pallet jacks, and conveyor systems. Ensure equipment is properly maintained and repaired as needed.
Process Improvement: Identify and implement process improvements to enhance warehouse and logistics efficiency. Evaluate workflows and recommend changes to optimize operations.
Reporting: Prepare and maintain reports on warehouse and logistics performance, including inventory levels, order accuracy, and shipping metrics. Provide insights and recommendations to management.
Customer Service: Address and resolve customer inquiries and issues related to shipping and delivery. Ensure high levels of customer satisfaction through effective communication and problem-solving.
Cost Management: Monitor and control warehouse and logistics expenses. Implement cost-saving measures and optimize resource utilization.