• Must possess a Bachelor’s Degree preferably in Information Technology or any IT related course
• At least 15 years of experience in leadership role and preferably in a BPO set-up
• Relevant experience on Routing protocols- EIGRP, OSPF, BFP, LAN Switching-VLAN and CoS, WAN- IPSEC VPN, MPLS, MP-BGP, IPLC an advantage.
• Knowledge on TCP/IP protocol suite, Quality of Services, DNS. Application protocols-HTTP, HTTPS, FTP, SMTP, SNMP, SSL etc.
• Strong report writing and record keeping ability
• Good organizational skills, assertive and proactive
• Excellent English communication skills
• Must be willing to report on-site and amenable to shifting schedules.