• Managing the scope, schedule, and budget for projects.
• Leading, coaching, and motivating team members constituting local Filipino associates on a proactive basis and identifying areas that need improvement.
• Reporting metrics for project management and organizing meetings and conference calls.
• Business Requirements Gathering Documentation, Solution Design, Preparation of Functional Specifications and Use Cases, Test Scenarios & Test Cases, Functional Testing & Vendor Management.
• Strong problem solving & technical skills coupled with confident decision making for enabling effective Business solutions leading to high customer satisfaction and low operational costs.
• Facilitating workshops with business users for capturing and documenting Business Requirements.
• Ability to provide leadership, motivation, and strategic direction to a multifaceted team.
• Liaising with outside IT consultants and other third-party contractors across different APAC geographies to ensure projects completed on time.
• Broad end-to-end management experience in delivering projects from initiation and execution to completion.