✓ Helping to install, configure and maintain the company’s IT framework
✓ Setting up hardware and software applications as and when required
✓ Providing general support for the IT department and for the company’s computer users
✓ Installing and maintaining various peripherals as well as installing relevant updates and patches
✓ Handling customer and colleague queries regarding networks, systems and applications, often through a help desk
✓ Various ongoing tasks such as checking and proofreading content, data entry, database maintenance and using printers, copiers and the like